PreSales Solution Partner
about the roleIn collaboration with Sales, the Pre-Sales Solution Partner mission is to build customer relations and significantly expand the Orange Business Services scope and portfolio of services with targeted customers and prospects.
This mission includes key stakeholders relationships, contributing to joint sales planning, sales and solution strategy definition, identification of potential opportunities, deal qualification, solution design and deal shaping.
The Pre-Sales Solution Partner should act as the customer advocate for their IT and communication needs and ensure that proposed solutions are effective for the customer.
Through wide technology insight and customer industry awareness, the Pre-Sales Solution Partner guides and influences customers on selected Orange services.
The role is responsible for continuously looking into digital technology evolution/opportunities with the ambition to increase our customer intimacy and grow the (profitable) business and value of services delivered by Orange.
Key AccountabilitiesTo become the trusted advisor for their customers:
Understand the customers business and strategy Understand the ICT environment and infrastructure needs of multinational companies Have basic understanding of the markets the customer is operating in Promote to the customer new innovations that would improve or enhance the customers ICT environment Support customers in finding solutions to their ICT needs Develop trust and credibility in all established customer relationships Use the knowledge on Orange solutions and innovations to shape solution strategy that are meeting and if possible anticipating customer requirements and needs For existing customers act in the role of Enterprise Architect proposing solutions to meet customer requirements Build credibility with partners and industry stakeholders Lead and position Orange and partner innovation (R&D) as a key future enabler of a customers digital transformation programs Capture and understand customer needs and solution elementsProvide technical thought leadership:
Demonstrate basic understanding and knowledge of industry technology developments within infrastructure and solutions sectors; Take part of assessments of competitor propositions Ensure successful innovative solutions are circulated and shared as developing best practice by uploading to knowledge management repository as appropriate Maintain a broad degree of technical knowledge of all Orange Business Services products and industry, services and solutions sets Ability to interface with customers as required in support of internal sales, operational personnel, or established third party relationshipsBid response support and processes Understand customer business and solution requirements, and translate these into Orange services and solution blocks.
With this comes the task of providing key customer information and solution development guidance to the bid teams.
Maintain a thorough understanding of the external tools that are required in conjunction with internal tools, systems and processes in order to develop quality / approved technical proposals to customers as this may be required from time to time in local language Secure as required additional resources in bid response teams to accommodate specific customer requirements in accordance with Orange Business Services established processes and policies Evaluate jointly with the bid team cost and profitability drivers ie.
LOE, capex and 3rd party costs to ensure competitive pricing and margin upkeep.
about youKnowledge and Abilities Ability to understand clients' key business drivers and challenges Ability to develop the level of credibility that positions Orange to collaborate on the construction of clients' business cases Basic Business financial knowledge Commercial acumen Ability to understand basic legal concepts On top of current IT trends, Proficient presentation skills, Proficient negotiation skills Ability to visualize, simplify and explain complex technical and business solutions Ability to create and present Conceptual designs and case studies Strive to achieve a basic understanding of the Business Markets e.
g.
mining industry, automotive and other verticals Basic Understanding of Market pricing Technical innovation skills and ability to recognize business innovation potential IT Best practice e.
g.
TOGAF, ITIL Leadership skills/effective guidance- management of virtual international teams is required Fluent English Fluent in the native language spoken within the commercial territory addressed by the Pre-Sales Solution Partner is a big plus (e.
g.
German in Germany)Education Degree in science or other relevant field, or equivalent relevant experience.
Desirable (optional):
Graduate level degree Accreditation / certifications in area of expertiseExperience Minimum of 5 years related work experience in customer facing organizations within the telecom or IT industry or equivalent Understanding of an industry verticals is a plus Proven track record in creating and positioning solutions to customers needs Consultating sales experience is a plusadditional informationThe benefits of being OrangeBecause Orange Business Services hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
Health coverage for you and your family through medical, dental, vision plans Financial protection through disability, life, accidental death and dismemberment, and business travel insurance A 401(k) plan with company match Tax advantages through a health savings account, health and flexible spending accounts that allow you to pay for specific health-care and dependent care expenses with pre-tax dollars To help you manage your work and life needs we offer an employee assistance program, adoption assistance, tuition reimbursement, a healthy living reimbursement program, and a group legal service plan Homeowner's, automobile, critical illness, accident, hospital indemnity, ID Theft and pet insurance at group rates A generous paid time off program in which the benefits increase along with your tenure with the company; we also offer time off for participating in community service Wellness initiatives that support the holistic wellness needs of our employeesWhen you join Orange Business Services, you become part of the Orange family, a group of people who drive innovation, embrace change, and celebrate the global community which is Orange.
Our culture values the diverse contributions of all backgrounds and recognizes that work/life balance is key to the success of our people and customers.
People at Orange are at the heart of our strategic ambition and co-create a future forward company that supports growth and career development.
departmentInternational ZoneOrange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.
Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
contractRegular Recommended Skills Assessments Automotive Industry Commercial Awareness Construction Customer Demand Planning Customer Relationship Management Estimated Salary: $20 to $28 per hour based on qualifications.
This mission includes key stakeholders relationships, contributing to joint sales planning, sales and solution strategy definition, identification of potential opportunities, deal qualification, solution design and deal shaping.
The Pre-Sales Solution Partner should act as the customer advocate for their IT and communication needs and ensure that proposed solutions are effective for the customer.
Through wide technology insight and customer industry awareness, the Pre-Sales Solution Partner guides and influences customers on selected Orange services.
The role is responsible for continuously looking into digital technology evolution/opportunities with the ambition to increase our customer intimacy and grow the (profitable) business and value of services delivered by Orange.
Key AccountabilitiesTo become the trusted advisor for their customers:
Understand the customers business and strategy Understand the ICT environment and infrastructure needs of multinational companies Have basic understanding of the markets the customer is operating in Promote to the customer new innovations that would improve or enhance the customers ICT environment Support customers in finding solutions to their ICT needs Develop trust and credibility in all established customer relationships Use the knowledge on Orange solutions and innovations to shape solution strategy that are meeting and if possible anticipating customer requirements and needs For existing customers act in the role of Enterprise Architect proposing solutions to meet customer requirements Build credibility with partners and industry stakeholders Lead and position Orange and partner innovation (R&D) as a key future enabler of a customers digital transformation programs Capture and understand customer needs and solution elementsProvide technical thought leadership:
Demonstrate basic understanding and knowledge of industry technology developments within infrastructure and solutions sectors; Take part of assessments of competitor propositions Ensure successful innovative solutions are circulated and shared as developing best practice by uploading to knowledge management repository as appropriate Maintain a broad degree of technical knowledge of all Orange Business Services products and industry, services and solutions sets Ability to interface with customers as required in support of internal sales, operational personnel, or established third party relationshipsBid response support and processes Understand customer business and solution requirements, and translate these into Orange services and solution blocks.
With this comes the task of providing key customer information and solution development guidance to the bid teams.
Maintain a thorough understanding of the external tools that are required in conjunction with internal tools, systems and processes in order to develop quality / approved technical proposals to customers as this may be required from time to time in local language Secure as required additional resources in bid response teams to accommodate specific customer requirements in accordance with Orange Business Services established processes and policies Evaluate jointly with the bid team cost and profitability drivers ie.
LOE, capex and 3rd party costs to ensure competitive pricing and margin upkeep.
about youKnowledge and Abilities Ability to understand clients' key business drivers and challenges Ability to develop the level of credibility that positions Orange to collaborate on the construction of clients' business cases Basic Business financial knowledge Commercial acumen Ability to understand basic legal concepts On top of current IT trends, Proficient presentation skills, Proficient negotiation skills Ability to visualize, simplify and explain complex technical and business solutions Ability to create and present Conceptual designs and case studies Strive to achieve a basic understanding of the Business Markets e.
g.
mining industry, automotive and other verticals Basic Understanding of Market pricing Technical innovation skills and ability to recognize business innovation potential IT Best practice e.
g.
TOGAF, ITIL Leadership skills/effective guidance- management of virtual international teams is required Fluent English Fluent in the native language spoken within the commercial territory addressed by the Pre-Sales Solution Partner is a big plus (e.
g.
German in Germany)Education Degree in science or other relevant field, or equivalent relevant experience.
Desirable (optional):
Graduate level degree Accreditation / certifications in area of expertiseExperience Minimum of 5 years related work experience in customer facing organizations within the telecom or IT industry or equivalent Understanding of an industry verticals is a plus Proven track record in creating and positioning solutions to customers needs Consultating sales experience is a plusadditional informationThe benefits of being OrangeBecause Orange Business Services hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
Health coverage for you and your family through medical, dental, vision plans Financial protection through disability, life, accidental death and dismemberment, and business travel insurance A 401(k) plan with company match Tax advantages through a health savings account, health and flexible spending accounts that allow you to pay for specific health-care and dependent care expenses with pre-tax dollars To help you manage your work and life needs we offer an employee assistance program, adoption assistance, tuition reimbursement, a healthy living reimbursement program, and a group legal service plan Homeowner's, automobile, critical illness, accident, hospital indemnity, ID Theft and pet insurance at group rates A generous paid time off program in which the benefits increase along with your tenure with the company; we also offer time off for participating in community service Wellness initiatives that support the holistic wellness needs of our employeesWhen you join Orange Business Services, you become part of the Orange family, a group of people who drive innovation, embrace change, and celebrate the global community which is Orange.
Our culture values the diverse contributions of all backgrounds and recognizes that work/life balance is key to the success of our people and customers.
People at Orange are at the heart of our strategic ambition and co-create a future forward company that supports growth and career development.
departmentInternational ZoneOrange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.
Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
contractRegular Recommended Skills Assessments Automotive Industry Commercial Awareness Construction Customer Demand Planning Customer Relationship Management Estimated Salary: $20 to $28 per hour based on qualifications.
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